FAQ

DeliveryReturns & ExchangesWarranty

Orders are shipped Monday – Friday and we aim to dispatch within 24 hours.

UK: Free (up to 3 working days via Royal Mail)

Europe: Free (up to 7 working days)

Rest of the World: Free (up to 10 working days) Please see our Terms and Conditions for further details.

If you wish to return or exchange your order please contact us within 14 days of receiving the Goods and we will be happy to help.

Please see our Terms and Conditions for further details.

You are covered under our 12-month warranty. This warranty covers manufacturing defects on the watch itself (movement, case, crystal).

We will not cover:

Any general wear and tear (scratches, colour alteration etc.)

Failure or damages to the battery.

Failure or damages caused by incorrect usage or accidents, including fire or water damage.

Failure or damages caused by repairs or adjustments carried out by a third party.

Lost or stolen.

Please contact us at ago.watchuk@gmail.co.uk if you encounter an issue and we will be happy to help.

Please see our Terms and Conditions for further details.